AI Consulting
Strategy that stays attached to a specific process, and the build that follows it. Where AI helps, where it doesn't, and what it costs to find out.
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AI Consulting · Lisbon, Portugal
AI Consulting, Agents and Automation in Portugal
We build AI agents and automation for small and mid-sized companies — scoped projects, delivered end to end, that run against the systems you already have.
We start with a process, not a technology
Lisbon, Portugal · working in English and Portuguese
Most AI projects fail in the same place: someone picks a tool and then goes looking for a problem it might solve. We work the other way round. We take one process that is costing the company time, map how it actually runs today, and only then decide whether AI is the right instrument for it. Sometimes it isn't, and saying so early is worth more than a project that quietly goes nowhere.
What we build integrates with what you already run — ERP, CRM, email, the spreadsheets that hold the business together. Replacing working software is expensive and is rarely the reason a process is slow.
We reach for the simplest mechanism that solves the problem, and we can justify every choice line by line when a client asks why. That is not purism: it is what still works three years later, after the fashionable framework has been abandoned.
Who We Are
BigLearn is a Portuguese artificial intelligence consultancy, founded in 2017 and based in Lisbon. We work with companies that already have working processes and want to know where AI improves them — and where it is better to leave them alone.
We are not an agency that discovered AI in 2023. We have been writing software since before it had this name, and that is why we start with the process and only then talk about technology. The first question we ask is not «which model», it is «what happens today and what does it cost».
We are a small team, and that is a choice. Whoever answers your first email is the person who writes the code. There is no sales layer between you and the people doing the work, and we do not take on a project without first saying whether we think it solves anything. When the honest answer is that it is not worth it, we say so — it is written into our case studies.
What we do
AI Agents & Automation
Multi-step workflows that read, decide and write back into your systems — narrow, supervised, and built to hand back anything they are not sure about.
Read moreWeb, SEO & Digital Transformation
Sites that are fast, findable and built to last — technical SEO, structured data, and the process work that makes a digital change actually stick.
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Frequently asked questions
What does an AI project with BigLearn actually look like?
It starts with one process, not with a technology. We map how the work is done today, where the time goes and what the data looks like. If there is a case worth building, we scope it with a defined outcome, timeline and cost before anything is built. If there isn't, we say so.
Do we have to replace our existing systems?
No. Most of what we build runs against the systems a company already has — ERP, CRM, email, spreadsheets. Replacing working software is expensive and rarely the reason a process is slow. We integrate first, and only recommend replacing something when it is genuinely the blocker.
What is an AI agent, in practical terms?
A workflow that can take several steps on its own — read a document, look something up, decide what to do next, write the result somewhere. The useful ones are narrow and supervised: they handle a specific task end to end and hand back anything they are not sure about, rather than trying to run the business.
How long does a project take?
Scoped projects, measured in weeks rather than quarters. A first working version that people can actually use tends to matter more than a complete one, because it changes what the next decision should be.
Do you work with companies outside Portugal?
We are based in Lisbon and most of our clients are Portuguese small and mid-sized companies. We work in English and take on projects outside Portugal where the work suits remote delivery.
How do you charge?
Per project, with the scope and cost agreed before work starts. We do not quote before understanding the case, because a number given without that is a guess with a decimal point.